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A Vehicle for Every Need

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Privacy and Cookie Policy

What information is collected and why

Profreight collects information about all visitors to its website. This information is used to help Ferryspeed understand more about where its site traffic comes from, but does not contain any identifiable personal information about the visitor. The information that is collected tells us which pages are visited, for how long each page is viewed, the paths that a visitor takes within the website, as well as other general information, such as your screen settings. We analyse this information in order to assist in maintaining and improving this website, and the administration, management and marketing of its own business.

How we collect your information

We collect information which you voluntarily provide to us and we also use “cookies” to collect certain information when you use the website.

Cookies

A cookie is a small amount of data, which often includes a unique identifier, which is sent to your computer browser from a website's computer and is stored on your computer's hard drive. Cookies allow our website to recognise your computer or access device each time it is used to visit our website and to keep count of how often you return to the website.  If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance.

Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete Profreight cookies having visited the site, or you should browse the Profreight website using your browser’s anonymous usage setting.

We use two types of “cookies” to collect information. The first type of cookie is called a “session” cookie, which is temporary and is deleted automatically once you leave the Profreight website.

We use a session cookie to remember your log-in for you (if applicable). These we deem strictly necessary to the working of the website. If these are disabled then various functionality on the site will be broken. More information on session cookies and what they are used for at https://www.allaboutcookies.org/cookies/session-cookies-used-for.html 

The second is called a “persistent” cookie, which remains on your computer hard drive until you delete it. Profreight does not use cookies to gather information concerning your visits to other sites, nor to ascertain any personally identifiable information about you, apart from what you provide voluntarily during your dealings with Ferryspeed.

Google Analytics – persistent cookies for site analytics and performance - we use this to understand how the site is being used in order to improve the user experience. User data is all anonymous. You can find out more about Google’s position on privacy as regards its analytics service at http://www.google.co.uk/intl/en/analytics/privacyoverview.html

Visitor Tracking Software

We have installed tracking software on our website that collects data such as IP addresses and the web pages you visit when using the our website - https://www.profreight.co.uk Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. The data is collected to enable us to continue to improve our services offered to you. If you would prefer not to have this data collected, please do not continue to use our website but please do call us to discuss your requirements instead.

External web services

We use a number of external web services to display content within our web pages, including Flickr, SlideShare and YouTube. This is not an exhaustive or complete list of the services we use, or might use in the future, when embedding content, but these are the most common. As with the social buttons we cannot prevent these sites, or external domains, from collecting information on your usage of this embedded content. If you are not logged in to these external services then they will not know who you are but are likely to gather anonymous usage information e.g. number of views, plays, loads etc.

In addition to the above, the Profreight website contains hyperlinks to websites which are owned and operated by third parties. These websites will have their own privacy policies and may also use cookies. We do not accept any responsibility or liability for the privacy practices of any third party websites and your use of such websites is at your own risk.

Email Tracking

Some emails that  we send you have no tracking in at all, some emails we can track, at an individual level, to see whether the user has opened and clicked on the email.

Security

Whilst your information is held on our system, we will ensure that it is held securely and we take all appropriate security measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of the information. We regularly review our information collection, storage and processing practices and our security measures to guard against unauthorised access.

Transfer of your information

We will not transfer any information collected from you to any third party without expressly seeking your consent before doing so, except in cases where we are required to disclose the information in order to comply with the law or any court order.

Your rights of access

You are entitled by law to request a copy of your personal information that Profreight holds and to correct any errors. You are also entitled to request that your information is deleted from our records. If any such request is made, we will use our reasonable efforts to supply, amend or delete the personal information as requested.

Any request, or any other question you may have about our privacy policy or the information held about you by Profreight should be made to the Data Protection Officer at the following address:
 
Profreight CI,
Ackworth Road,
Hilsea,
Portsmouth,
PO3 5JT
 
Please note that we charge a £10 fee for any information requests and we will require you to prove your identity with at least 2 pieces of identification.
Changes to this Privacy and Cookie Policy

We may change or update this Privacy Policy from time to time, so we recommend that you check it regularly. The date of the most recent revision will always be shown below. If for any reason you do not agree to these changed terms, please do not continue to use our website. If any material changes are made to this Privacy Policy we will include a prominent statement to that effect.

Governing Law

This www.profreight.co.uk website is governed by the laws of England and Wales and any dispute in respect thereof shall be subject to the exclusive jurisdiction of the courts of England and Wales.

February 2016

This website uses cookies.

We use our own and third party cookies to give you the best experience on the services we offer. For more information please check our Privacy and Cookies Policy here.

We have updated our website’s privacy policy.  To review our new Privacy and Cookies Policy click here.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Your consent applies to the following domains: www.profreight.co.uk

Your current state: Allow all cookies.

Cookie declaration last updated on 25/10/2018 by Cookiebot:

Necessary (2)

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Name Provider Purpose Expiry Type
CookieConsent profreight.co.uk Stores the user's cookie consent state for the current domain 1 year HTTP Cookie
PHPSESSID profreight.co.uk Preserves user session state across page requests. Session HTTP Cookie

Statistics (4)

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Name Provider Purpose Expiry Type
_ga profreight.co.uk Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years HTTP Cookie
_gat profreight.co.uk Used by Google Analytics to throttle request rate Session HTTP Cookie
_gid profreight.co.uk Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Session HTTP Cookie
collect google-analytics.com Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels. Session Pixel Tracker

FREQUENTLY ASKED QUESTIONS

Our responses to those questions asked most regularly by our domestic & commercial customers

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HOW CAN WE HELP?

Contact us today to talk through your delivery requirements, or to request a quote

FERRYSPEED LIMITED

Portsmouth Venture Park,
Ackworth Road, Hilsea,
Portsmouth, Hampshire
PO3 5JT
Tel: 023 9244 8086
Fax: 023 9262 7170

OUR PARTNERS

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